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Your Support Team

Recovery Options Made Easy has helped build communities across Western New York on foundations of dignity, choice, and respect. We believe everyone has the right to recover, educate, and grow. Our staff of peers, mentors, and medical professionals work hard daily to help decrease the stigma behind mental health and substance use issues, as well as continue to provide individuals with the best care and education to move forward on their individual recovery journeys.

How Can Our
Help You?

ROME Administrative Office

75 Jamestown Street
Gowanda, NY 14070
Phone: (716) 532-5508
Toll-Free: (800) 421-1114
Fax: (716) 532-5618
Hours: Monday – Friday: 8:00AM – 4:00PM

Buffalo Office

699 Hertel Avenue 
Suite 150
Buffalo, NY 14207
Phone: 716.532.5508

Jamestown Office

560 West 3rd Street
Suite 23
Jamestown, NY 14701
Phone: 716.532.5508

Olean/STRAWW Office

Holiday Park Centre
2626 West State Street
Suite 207
Olean, NY 14760
Phone: 716.532.5508

Rochester Office

274 North Goodman Street
Suite D102
Rochester, NY 14607
Phone: 716.532.5508

Erie County

Refreshing Waters Respite

Phone: 716-248-2886

Hours: 24/7

Refreshing Waters – Peer Support Warmline

Phone: (716) 248-2941
Toll-Free: (844) 749-3848
Hours: 4 PM – 11 PM

Refreshing Waters – Peer Support Texting Line

Phone: (716) 392-2221
Hours: 4 PM – 11 PM


Chautauqua & Cattaraugus Counties

Eagle’s Nest Respite

Phone: 716-241-4605
Toll Free: 1-844-421-1114
Hours: 24/7

Eagle’s Nest – Peer Support Warmline

Phone: 716-241-4606
Toll Free: 1-877-426-4373
Hours: 4 PM – 11 PM

Eagle’s Nest – Peer Support Texting Line

Text Line: 716-392-0252
Hours: 4 PM – 11 PM

You’re Ready,
We’re Here

Whether you walk through our doors, call, text, or e-mail us, we’re ready to help you determine the next step forward in your life. Recovery Options Made Easy, Inc., is prepared, even when you’re unsure. Reach out to us today to see how we can take that next step together.