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Safe Recovery
Out of Hospitals

Recovery Options Made Easy has developed two innovative short-term, peer-run Crisis Respite Hospital Diversion Programs to help fill a critical gap in the mental health care continuum in Western New York. Our Respite Centers are designed as recovery-based alternatives to existing hospital-driven emergency services. When there is an emergency, ROME Respites are ready with options.

There’s No Place Like ROME

It has become a learned behavior to visit an emergency department in the midst of a crisis. But with overburdened hospitals and the rising costs of healthcare, quality of care is impacted—especially with regard to individuals living with a mental health or substance use diagnosis.

Recovery Options Respite Centers break the cycle by providing short-term, community-based, home-like settings designed to support individuals in crisis and promote wellness. Our goal is to provide recovery-oriented, trauma-informed, peer and formal support in a safe, compassionate, and understanding community setting. The objectives of Recovery Options Respite Centers include:

Offer respite for adults by focusing on hospital diversion, decreasing readmissions, and increasing meaningful choices for recovery.

Reduce unnecessary emergency department visits.

Foster recovery for individuals living with a mental illness through education and goal setting.


Provide employment for peers and partners.

Emergency Support

Day or night, we provide options for your personal recovery. Our Respite Services and Centers empower you in times of need, creating and achieving healthy, wellness-driven goals along your individual journey. We offer emergency support for those who are seeking an alternative to hospitalization or the ER, including:

Anyone who is living with a mental health issue and seeking an alternative to hospitalization.

Veterans and their families.

Abuse survivors, living with PTSD or grief, or have experienced the loss of a loved one.

Individuals and families living with severe, terminal, or chronic illness.

Agency Update

It is with great sadness that we share news of the passing of Dr. Kirsten Vincent, CEO of Recovery Options Made Easy. Kirsten meant so much to so many and will be a loss to our agency, and the larger peer community, that will be felt for years to come. Below is a statement from Recovery Options’ Board President, Ralph Swanson. Kirsten’s obituary can be found here, as well. Please feel free to forward this information to others inside or outside of your organization that Kirsten impacted. As we grieve personally and as an agency, we know that we do not grieve alone—and would like anyone who knew her to have the opportunity to pay their respects. Thank you.

That Keep Us Close

One of the goals of Recovery Options Made Easy is to foster hope for positive change, allowing individuals the knowledge and ability—already within themselves—to create healthy life goals that support wellness and give recovery the best chance to flourish. Our Respite Programs span spectrums of locations, service providers, and care coordinators to minimize lengthy hospital stays. We work to educate care providers and the community at-large on how offering places of respite have long-lasting and rippling effects that all strengthen our community. We incorporate our community resources and continuing education in a non-judgemental environment to help guide individuals onto the right path for their continued success so we can all share in each other’s recoveries.

  • Support & Empathy 
  • Non-Judgmental Environment 
  • One-on-One and/or Group Chats 
  • Empowerment 
  • Supportive Relationships 
  • Linkage to Community Resources 
  • Educating & Providing Tools for Continued Wellness 
  • Advocacy & Community Outreach 
  • Various Interactive Therapies 
  • Art 
  • Music 
  • Cooking 
  • Journaling 
  • And More

Unwavering Support, Always

We know that times of need never schedule appointments, which is why Recovery Options created two Respite Houses able to support individuals no matter what the time of day or type of support they need. We’re here to provide support and empathy in a non-judgemental environment. 24 hours a day, 7 days a week, 365 days out of the year, we’re here to help you rest, reassess, and continue down your positive pathway.