RECOVERY OPTIONS MADE EASY, INC. SMS TEXT MESSAGING POLICY

Effective Date:  June 2025

At Recovery Options Made Easy, your privacy is important to us. This SMS Text Messaging Privacy Policy explains how we collect, use, and protect personal information shared via text messages.

Information Collection and Use

By choosing to engage with us via SMS text messaging, you understand and agree that we will not collect personal information through this communication method.

All information collected via SMS will be handled in accordance with our general privacy practices and used solely to support your needs related to our mental health services.

SMS consent is not shared with third parties. We do not sell, rent, or otherwise disclose your SMS communication or related personal information to any outside organizations, affiliates, or vendors.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information shared via SMS. However, SMS is not a fully secure communication channel, and you are encouraged not to send highly sensitive information (such as full medical records, Social Security numbers, or financial account details) via text message.

SMS Terms & Conditions

By subscribing to SMS communications from Recovery Options Made Easy, you agree to the following terms:

Types of Messages

You may receive the following types of messages from us:

• Conversational messages related to your ongoing care or inquiries
• Appointment reminders or scheduling confirmations
• Requests for general information needed to support your recovery plan
• Resource links or service updates relevant to your needs

We do not send any marketing or promotional text messages.

Message Frequency

Messaging frequency may vary based on your individual needs and interactions with our staff. You will only receive texts as part of a one-on-one conversational exchange initiated by you or our support staff.

Costs and Fees

Message and data rates may apply based on your mobile plan. Please check with your wireless provider for details on your SMS/text plan and any applicable charges.

Opting Out

You can opt out of SMS communications at any time by texting STOP to the number you received the message from. Once you opt out, you will no longer receive SMS messages unless you re-consent.

 

If you have any questions about this policy or your privacy rights, please contact:

Recovery Options Made Easy

75 Jamestown St.
Gowanda, NY 14070
716-532-5508
it@recoveryoptionsny.org