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Code Blue Manager, Jamestown, NY, Full Time


Under the general supervision of the CPO and the Program Coordinator of  Housing & Peer Services, the  Code Blue Manager will engage with homeless individuals to coordinate temporary housing to our facility.  The schedule must be flexible; some shift coverage and on call coverage will be required to meet the needs of the program. The Code Blue Manager will also be responsible for hiring staff and community outreach for volunteers to help staffing needs and self service meal coordination.  The Code Blue facility will be open every evening that reaches 32 degrees or less from November 15 to April 15, from 5 p.m. to 7 a.m.                                    


  1. Manage efforts of the staff and Volunteers for the Code Blue Facility.
  2. Coordinate schedule, staff, filling in for shift coverage dependent upon the needs of the facility. Some on call.
  3. Coordinate self-serve meals and drinks for overnight guests. Keep continuous stock on hand.
  4. Promote the Code Blue Center throughout the County
  5. Collect demographic data upon guests arrival, and provide resources available in the County upon their departure. Prepare reports as necessary for Funders..
  6. Helps with scheduling and community calendar upkeep. This may include emergency shift coverage.
  7. Determine staffing requirements, assist interview, hire and training new employees, or oversee personnel processes. Review turnovers to maintain Agency standards and assist with Performance Appraisals.
  8. Helps with training of new and current staff as needed.
  9. Maintains inventory of supplies and prepares purchase orders for needed items.
  10. Supervisory responsibilities as assigned by CPO  including timecard and time off approvals.
  11. Helps oversee all services as provided with the Code Blue facility.
  12. Facilitate outreach within the community and work directly with staff on continued community support.
  13. Responsible for building and maintaining referral relationships that facilitate guest stay at a sufficient capacity to support the fiscal needs of the program.
  14. Maintains vehicle and facility maintenance as needed.

ADDITIONAL RESPONSIBILITIES:  Performs other duties as assigned.


This position does have direct supervisory responsibility for the employees of the Code Blue facility, including Warming Staff.  This position may be required to coordinate the collection or distribution of information to/from various individuals/positions within the Agency.


Works in accordance with policies and regulations which may require judgment, initiative, creativity and the ability to deal with complex factors and making of decisions based on conclusions for which there may be little precedent.


Works from general objectives (such as governmental and agency compliance standards) and broad and varying policies, procedures, rules or precedents with significant functional guidance. Refers specific cases to supervisor for clarification or interpretation. Review by supervisor focuses on achievement of the objective and not necessarily on the means, except when required to ensure compliance with regulations.


Microsoft Office skills including Excel, Word and Outlook.  Evidence of skills demonstrated by the ability to perform all of the basic functions within each program; including but not limited to maintaining a calendar, sending e-mail, creating letters as well as the ability to create and edit workbooks. Electronic Medical Record skills required. General office equipment is used including fax machine, computer and phone system.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work follows established practices and operating procedures with some latitude for independent judgment.  Maintains strict visual contact with work.  May occasionally lift up to (50) fifty pounds without mechanical assistance.  Work involves sitting, driving, and ambulating from task to task. The noise level in the work environment is usually light.


  • High School Diploma/GED, supervisory experience required,
  • Demonstrated experience with and knowledge of the New York State public mental health and substance use system. Lived experience with the mental health system and  homelessness, preferred.
  • Demonstrated knowledge of advocacy, self-help and empowerment programs for recipients of mental health, homelessness and substance use services.  Prior experience in homelessness is preferred.
  • Knowledge and understanding of HIPAA Law.
  • Ability to convey a message of hope and recovery for people with psychiatric disabilities.
  • Ability to complete basic documentation requirements regarding work activities. Solid written and oral skills, knowledge of Microsoft Office Suite and internet/email access, preferred
  • Delineate behaviors behind values of critical care and recovery preferred
  • Completion of a peer advocacy training program or related certification is preferred.  Academy of Peer Services Certification must be completed within the employees first  month in this position if the employee is not currently certified.
  • Must have own vehicles, clean driving record and adequate automobile insurance coverage
  • Flexible schedule; work hours include evening, weekends and holidays. Some on call.
  • Must reside in the service county.      


  • Must possess advocacy skills; attention to detail; effective communication, writing and documentation skills.
  • Ability to take direction and follow-through on assignments both independently and with limited supervision.
  • Must have an understanding and working knowledge of confidentiality laws regarding recipient’s records and personal/health information. HIPAA.
  • Ability to demonstrate understanding of community services.
  • Must be proficient in MS Word/Excel, internet and e-mail.
  • Multitasking
  • Help maintain a clean, safe and secure environment
  • Organizational skills
  • Maintain good time management
  • Dependability/reliability a must.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job.  A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Recovery Options Made Easy, is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Recovery  Options Made Easy, will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact Colleen Hutchinson  at  Recovery Options Made Easy

Job Category: Code Blue Manager
Job Type: Full Time
Job Location: Jamestown NY
Wage Range: $30 to $35 per hour